If you’re running a business, you need to ensure that you acquire quality security services to protect your customers and your employees. That means employing a security guard service, which is something that every business whether small or large is actively doing. However, not all security guard services are created equal, and you’re bound to face some problems if you’re not vigilant about the issues that may come up with security guard services.
To help your business out we’re going to share some useful tips that will help improve your security guard service and provide you with better protection. There’s no shortage of good security services, and when you’re searching for security officer companies near me on Google, here are some of the tips you need to keep in mind.
1. Evaluate the Supervision Protocols
If you want to ensure that your security guards are offering you with good service, you’ll need to hire a security contractor that supervises the guards remotely. Your security guards are going to be unmotivated and inadequately trained if the security contractor isn’t supervising them properly. When the guards aren’t supervised they’ll slack off on their job and adopt unprofessional behavior like stealing and being tardy. So, before you sign a contract, learn how the security guard company supervises their security guards.
2. Review the Training
The training given to your security guards is bound to be inadequate if they fail to provide you with satisfactory services. This is the reason why you’ll need to look at the orientation provided to the guards by the contractor you have hired. It is also known as Site Specific Training, and the most important things you should be looking for are:
- How long was each guard trained for?
- Who is responsible for the training?
- Did the training take place on your premises?
You should assess the orientation of the guards, which will allow you to review the preparation of the guards, and how they’re being trained to offer services on your premises.
3. Verify the Qualifications of Your Guards
Guards must go through a specific amount of training in most states before they are given their license. You’ll need to find out the requirements in your state to verify whether the guards placed by the security guard company on your property are all licensed. To ensure better services, you can also conduct interviews with all guards assigned to your property so that you have a general idea about the services you can expect from them.
4. Perform Regular Inspections
One of the best ways to improve the security guard service is to perform regular inspections on your property, so you can measure the performance of the security guards. You can also have a third-party security consultant audit your guards to find out if they know what their jobs are and are performing their roles properly. When hiring the consultant to perform the audit, ensure that you’re not working with a security guard service, since their results may be biased.
